Dumbass #107 - Submitted on 02-10-2002 by unabomber
Ok, its me again, and this is one of the best stories ever. So, I was working in the computer office of my college, answering phones and walking people through their TCP/IP setup, not a big deal. It's late, around 10PM or so, and I get this call from someone who is really pissed off. He claims that one of the other employees came out and configured his computer to get on the net, and that now his machine won't start up. So, I ask him a few questions, and learn that he has a Mac (ewwww). He wants me to come out and look at his computer, but I can't because I'm the only person in the office, and I can't leave, because I would have to lock up the office, but I don't have the keys to get back in. This was unacceptable to him, and the swearing began. I was called every dirty name in the book (and some not in the book). I then imformed him that I didn't know too much about Macs, he became more irate in the fact that he felt I was unqualified for this job (its not like I get any training, this is work study, geeze). I also told him (repeatidly) that this is not a tech support line, this line was only for TCP/IP problems. Finally, I told him that someone would come by and look at his computer tomorrow, and hung up on him.
Two minutes passed, and he calls back. Now he is claiming that I just sent him some virus or something similar (remember, he is also claiming that his computer won't boot, nor will it connect to the net, oh, and we are on totaly different parts of the network). I explain that what he is sugesting is impossible, but he doesn't want to hear any of that. I promptly hang up on him, and fwd all calls to voicemail.
10 minutes pass, and he is now at the computer services office (damn, I knew I should have locked that door). Oh, and he has come with a friend. He continues to yell at me, and now threaten me. So, I tell him that I have a solution to this problem. I pick up the phone, and call campus security and say, "Hi, I have an irate student threatening me in the computer labs, I need him removed imediatly." His friend (being the genius that he is) sugests that "they ride, man, lets ride, we gotta ride 'g' lets ride." So they depart, and security shows up, I file a report, and call my boss. My boss comes in and calls him, and tells him that I was right, and he was wrong. Thats all for the night.
Then next day, I'm working again, and he shows up, this time to talk to my boss. Only difference is that this time, he complains and says I was harassing him, and claims that he never came to the office. That is when we went to the video tape. He also claims that he uses his computer all the time, so we ask, when was the last time he used it, his responce, "ummm, sometime last year, I don't remember." Well, to now end this story, my boss goes over to his room, and finds that some integral part of the Mac OS (called Mac Link) has crashed, and will not allow his computer to start. She tells him to call Apple Tech Support, and leaves. Now what makes things even better, is that my boss then called his parents, and told them about the incident. To say the least, they wanted to kill their lovely (and stupid) son.
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