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Dumbass #130 - Submitted on 10-10-2002 by jtechjdv
Me: Thank-you for calling ***** technical support, how can I help you?
Him: Mah (not 'my', 'mah') brand new monitor don't work.
Me: Could you please check both ends of the power and monitor cable to see that they are both securely connected?
Him: Do you think I'm some kinda idiot?
Me: No sir, I just have to follow procedures....I take it you are telling me it's plugged in?
Me: Is the light on the monitor coming on when you turn the monitor on?
Me: What color is the light?
Him: Yella (Not Yellow, not amber, 'Yella')
Me: What color is the light on your computer?
Him: I dunno.
Me: Isn't the computer right there with you?
Me: Then I take it the light is off.
Him: I can't tell.
Me: Is the computer buried in a desk or something?
Him: Nope. It's still in the box.
That's right, the guy had set the monitor up in the middle of the floor, plugged it in and turned it on. I guess he expected to see a test pattern or something.
I did not bother answering his earlier question, even though by then I am pretty sure I had the answer.
- John Vesper
10-20-2002 @ 10:00 PM
Sadly enough, this problem seems all to common. Why do people automatically get retarded when it comes to computers.
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