I swear this is true. I was an outbound services tech for (well for legal reasons I'll change the company to CompUSSR). I was installing a machine at a residence and giving a 1 hour 'lesson' as it were. It was a Mac and I was worried about not knowing as much as the customer. No need to worry...
"How do I turn it off?" -customer
"Take the mouse and move the arrow up to the little apple right up there..."
(customer picks up the mouse like a remote control and starts clicking and waving it around)
"It doesn't work" -customer
I couldn't help but be reminded of Scotty...
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